FAQ

Cuba Tourist Cards remain valid for travel to Cuba until December 31, 2024. While some travel agencies may still issue Tourist Cards, Cuban embassies and consulates have fully transitioned to the more convenient Cuban eVisas. At EasyTouristCard, we have also made the switch to eVisas, offering our travelers a simpler and more efficient way to obtain their travel authorization.

An eVisa is an electronic visa, meaning it is not a physical sticker or stamp in your passport. It is a digital document that you can obtain conveniently online from the comfort of your home. eVisas are becoming the standard for visa processing worldwide due to their ease of use and efficiency.

After purchasing your eVisa with us, you’ll receive an instant confirmation email. Depending on the delivery speed you selected at checkout, you will receive a second email with your Cuban eVisa code within either 12 hours or 3 days. This eVisa code is used in the official D’VIAJEROS form to link your eVisa to your passport.

D’VIAJEROS is an official Cuban government form that travelers must complete before their trip to Cuba. It requires you to provide personal and trip details, including passport information, eVisa code, accommodation, and flight details. This form is crucial, as it is mandatory for boarding your flight to Cuba and will be checked by immigration officials upon your arrival.

Yes, we offer a complimentary service to complete the D’VIAJEROS form for all our travelers. This service is especially convenient since the form can only be filled out 7 days before departure, which can be stressful for some. Our automated system ensures the form is submitted at the right time, so you don’t have to worry about this extra step. However, if you prefer, you can also choose to complete the D’VIAJEROS form yourself.

If your nationality is not listed in the dropdown, it means that eVisas are not available for your nationality at this time. In this case, you will need to visit the nearest Cuban embassy or consulate to apply for your visa.

No, you don’t need to order eVisas separately for each traveler. You can include all eVisas in a single order, with no limit on the number of eVisas per order. This allows us to efficiently cater to large groups. All eVisa codes will be delivered to the email address provided with the order.

Our standard processing time is 3 days. For those needing quicker service, we offer a rush processing option, delivering your eVisa code within 12 hours. This option is ideal for last-minute travelers who need their eVisa in time for their trip to Cuba.

As a long-standing provider of Cuban visas, we have established relationships with Cuban embassies, allowing us to obtain eVisa codes in advance and expedite the process for our customers. Additionally, our streamlined systems and customer-friendly payment options enhance efficiency, enabling us to offer faster processing times compared to traditional embassy services.

As an authorized Cuba eVisa provider, we don’t need your passport details to generate your eVisa code. Once you receive the eVisa code, you will link it to your passport by completing the D’VIAJEROS form before your trip.

For cruise travelers, a Cuba eVisa is not currently available. Instead, you will need a Tourist Card to enter Cuba, which they can get on arrival. This requirement remains in effect until the end of 2024.

Yes, children require an eVisa, even if they are registered on their parents’ passports.

For Non-U.S. Citizens: The Cuban eVisa allows travelers to visit Cuba for tourism purposes, including exploring the country’s attractions, enjoying its culture, and participating in leisure activities.

For U.S. Citizens: The Cuban eVisa permits travel under one of the 12 OFAC-approved categories, such as educational activities, professional research, or family visits. It’s important to ensure your travel complies with these specific categories.

If you’re traveling to Cuba from the U.S., your trip must fall under one of the 12 OFAC-approved travel categories. These categories are:

1. Family Visits: To visit close relatives in Cuba.
2. Official Business: For U.S. government officials, foreign governments, and certain intergovernmental organizations.
3. Journalistic Activity: For journalists and media professionals.
4. Professional Research and Meetings: For conducting professional research or attending meetings.
5. Educational Activities: For educational exchanges and academic activities.
6. Religious Activities: For religious services, meetings, and events.
7. Public Performances and Competitions: For public performances, clinics, workshops, athletic events, and exhibitions.
8. Support for the Cuban People: To support the Cuban people through authorized activities.
9. Humanitarian Projects: For projects related to humanitarian aid.
10. Private Foundations or Research Institutes: For activities by private foundations or educational and research institutes.
11. Information and Informational Materials: For the exportation, importation, or transmission of information.
12. Authorized Export Transactions: For specific export transactions.

The OFAC categories are part of U.S. policy that require U.S. citizens to have a “license” to travel to Cuba. This “General License” means you don’t need specific permission from the U.S. government if your trip aligns with one of the 12 pre-approved travel categories. These categories cover various types of travel, such as family visits, professional research, and support for the Cuban people.

In some cases, travelers might be asked to provide proof of their travel purpose upon returning to the U.S. Most U.S. travelers choose the “Support for the Cuban People” category, which can be demonstrated through receipts for local services, such as taxis or guest houses.

You may be asked to provide evidence of your OFAC travel category when re-entering the United States. While it is rare for travelers to be asked for this proof, it is advisable to keep relevant documentation in case it is requested. This could include receipts or records related to the category under which you traveled, such as support for the Cuban people or educational activities.

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You can apply for a Cuban eVisa at any time before your trip, as the eVisa code does not expire before your departure. However, you must link your eVisa code to your passport using the D’VIAJEROS form no more than 7 days before your departure. Once you arrive in Cuba, your eVisa permits a stay of up to 90 days.

Yes, the Cuba eVisa has an 11 months validity from the moment we send it to you. You can link the eVisa code to your passport using the D’VIAJEROS form at any time before your trip. If you do not travel to Cuba as planned, you can use the same eVisa code to complete a new D’VIAJEROS form and generate a new QR code within the next 11 months. However, once you have entered Cuba, the eVisa code will no longer be valid for use with any other D’VIAJEROS form.

You can apply for a Cuban eVisa as many times as needed. Each eVisa allows for a single entry and permits a stay of up to 90 days. If you plan to visit Cuba multiple times, such as spending 10 days there, traveling to a nearby country, and returning for another 7 days, you will need a separate eVisa for each visit.

Yes, you can extend your stay beyond the initial 90 days. To do so, visit a local immigration office in Cuba before your current eVisa expires. You can apply for an extension of up to an additional 90 days by paying the required fee in local currency. This allows for a maximum total stay of 180 days in Cuba.

Yes, travel insurance is mandatory for entry into Cuba. You must have proof of insurance coverage when you arrive in the country. If you don’t already have insurance, we offer a suitable insurance option during the checkout process that meets Cuban requirements.